Refund Option
Under no circumstances will a refund or credit be given to passholders that do not purchase the refund option.
- The Refund Option must be purchased concurrently with the Season Pass at a cost of $29/person or $79/family.
- Usage, as it relates to refunds, includes spring access for all new passholders, but does not include summer hiking/sightseeing usage.
- If a parent, spouse, or child (under the age of 19) is also a refundable passholder and chooses to cease participation due to a family member's injury or sickness, he or she is also eligible to a refund. The associated family member must be a passholder at Revelstoke Mountain Resort. The refund is limited to one additional claimant.
Season Passes will be refunded based on the following criteria:
- Debilitating injury/illness that prevents participation in skiing or snowboarding for at least 30 consecutive days. A doctor's note is required.
- Passholder's current employer requires a residential relocation of at least 300km from Revelstoke. The transfer must take place at least 45 days after the pass purchase date and must be involuntary.
The Refund Option does not include:
- Intentional self-injury or pre-existing injury.
- Voluntarily leaving the area for work or travel, or any other change in employment status other than a transfer by current employer.
- Environmental and mechanical circumstances such as fire, vandalism, labor disputes, weather conditions, or mechanical failures.
- Travel plan cancellations - i.e. deciding to not travel to Revelstoke.
Refund Schedule
Date of Claim |
Refund Amount |
|
0-4 Days |
5-14 Days |
15+ Days |
Prior to December 15, 2024 |
100% |
75% |
No refund |
Prior to January 15, 2025 |
75% |
50% |
No refund |
Prior to February 15, 2025 |
50% |
25% |
No refund |
After February 15, 2025 |
No refund |
No refund |
No refund |
All refund requests will be processed according to the schedule above. No exceptions. All refund requests are subject to the discretion of Revelstoke Mountain Resort.